Holiday Gems Booking Terms, Conditions, Essential Holiday & Safety Information

With Holiday Gems you can book holiday package arrangements, accommodation or flight only arrangements.

Many of the flight-inclusive holidays on www.holidaygems.co.uk (the “Website”) are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on the Website. Please ask us to confirm what protection may apply to your booking. When you buy an ATOL protected flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information or for more information about financial protection and the ATOL Certificate go to: ww.atol.org.uk/ATOLcertificate.

Depending on which combination of arrangements you choose to book, your terms and conditions will vary.

The following details the different types of holiday arrangements available and the applicable terms and conditions.

Package Holiday - Residents of the United Kingdom

This holiday arrangement enjoys the protection of The Package Travel and Linked Travel Arrangements Regulations 2018. To view our Package Holiday terms and conditions please click here.

Non-Package Arrangement - Residents of the United Kingdom

This holiday arrangement offers you a great selection of accommodation and flight only bookings. To view our Non-Package Arrangement terms and conditions please click here.

Non-Package Arrangement - Residents of the Republic of Ireland (ROI)

This holiday arrangement offers you a great selection of accommodation and flight only bookings. To view our Non-Package Arrangement terms and conditions please click here.

Cruise Arrangement - Residents of the United Kingdom

If you are booking or have booked a cruise with us, please view our Cruise Arrangement Terms and Conditions please click here.